From time to time, demand for a specific item is so great that we may be out-of-stock temporarily. In that circumstance, we will hold your order for 48 hours to wait for your item to arrive. If the back order has not arrived within the 48 hours, we will cancel that item from your order and ship the balance of the order under normal terms and conditions.
When your back ordered item arrives in stock, we will contact you so that you may have the opportunity to decide if you still want that item. You can then place an order for it and be billed separately. The back ordered item will be shipped at our expense.
Please contact the Dartmouth Co-op (800-634-2667 or customer.service@dartmouthcoop.com) with any questions.